Try it before you connect anything

Two ways to ask. One place to help.

A chat conversation or a simple contact form. Try both with Northstar, our fictional example app, and see how your team handles the request.

A simple form, from request to resolution.

Local demo · No account or real messages

  1. 1Submit a request
  2. 2Reply as the team
  3. 3Resolve the request

✦ Northstar / Billing

Example app

1. You are the customer

Contact Northstar

Tell us what you need a hand with.

Contact information

An example address is filled in. No email will be sent.

Your request

2. You are the support team

Reply in a Slack thread. Deskfinch delivers the reply back to your customer.

# customer-support

No requests

Your customer's question will appear here.

Set up Slack

Interactive example with a fictional app. Everything you enter stays in this browser tab; no support requests are sent. Switching the workspace previews the same conversation with another backend.

Bring this workflow to your product.

Add a contact form, chat widget, or both. Connect Slack or GitHub, or build an integration for your own backend.