Try it before you connect anything

Two ways to ask. One place to help.

A chat conversation or a simple contact form. Try both with Northstar, our fictional example app, and see how your team handles the request.

A conversation, from question to answer.

Local demo · No account or real messages

  1. 1Send a customer question
  2. 2Reply as the team
  3. 3Resolve the conversation

✦ Northstar / Billing

Example app

1. You are the customer

Northstar support

Talk to our team

Need a hand with your invoices?
Send our team a question.

Powered by Deskfinch

2. You are the support team

Reply in a Slack thread. Deskfinch delivers the reply back to your customer.

# customer-support

No requests

Your customer's question will appear here.

Set up Slack

Interactive example with a fictional app. Everything you enter stays in this browser tab; no support requests are sent. Switching the workspace previews the same conversation with another backend.

Bring this workflow to your product.

Add a contact form, chat widget, or both. Connect Slack or GitHub, or build an integration for your own backend.